In SBI feedback, what do the letters S, B, and I stand for?

In SBI feedback, what do the letters S, B, and I stand for?

• A. Situation, Behavior, Impact
• B. Situation, Belief, Intent
• C. Setting, Behavior, Influence
• D. Scenario, Behavior, Impression

Answer: (A)

SBI feedback centers on three concrete elements: Situation, Behavior, and Impact. The Situation sets the exact moment or context, the Behavior describes the observable action or words used without guessing at motives, and the Impact explains the effect of that behavior on the team or the task. This structure keeps feedback objective and actionable, so the person knows precisely what to adjust without interpreting intentions. For example: In the stand-up this morning, you interrupted others during the update, and that slowed decision-making and left teammates unsure about priorities. Other options mix in internal beliefs or intentions or use terms like setting or impression, which can blur responsibility or rely on interpretation rather than observable facts. The Situation-Behavior-Impact framing is what makes SBI feedback practical and clear.

SBI feedback centers on three concrete elements: Situation, Behavior, and Impact. The Situation sets the exact moment or context, the Behavior describes the observable action or words used without guessing at motives, and the Impact explains the effect of that behavior on the team or the task. This structure keeps feedback objective and actionable, so the person knows precisely what to adjust without interpreting intentions. For example: In the stand-up this morning, you interrupted others during the update, and that slowed decision-making and left teammates unsure about priorities. Other options mix in internal beliefs or intentions or use terms like setting or impression, which can blur responsibility or rely on interpretation rather than observable facts. The Situation-Behavior-Impact framing is what makes SBI feedback practical and clear.